Technology Help Desk

Welcome to the MCESC Technology Help Desk, your go-to resource for all your technology needs. We understand the importance of swift and efficient assistance, which is why we’ve created a user-friendly platform to streamline your experience.  Say “goodbye” to tech troubles and “hello” to hassle-free problem-solving.

Getting technology help has never been easier with 3 convenient ways to contact us.

  • Visit
    • This website contains our ticketing system to submit a technology request for help.  It also contains a knowledge base that can be used to look up FAQ’s and other information
    • Submitting a ticket is as easy as clicking the red “Report an issue” button and filling out the form with as much information as possible.
  • Email
    • Sending an email to this address will automatically generate a ticket
  • Call (937) 225-4606 or extension 4606
    • Calling in will ring all phones of our Technology Team. The first person available will pick up the call and assist you.
    • If a resolution to your problem cannot be found within the first 5 minutes of the call, a ticket will be submitted on your behalf, putting your issue into the queue to be resolved as soon as possible.

What is the MCESC Technology Help Desk?

  • Single point of contact for you to gain assistance with technology requests
  • Ability to submit, track, and collaborate in solving technology requests
  • Access to previous problems and knowledge base

Why do we use this?

  • Prioritize and queue requests
  • Document problems and efficiently look up past solutions
  • Easier handoff of your issue if not fixed on the first attempt
  • Track, identify and document all things technology


Help Desk
(937) 225-4606
or extension 4606

Related Links

Forms & Documents